Last Updated: 05 January 2026

 

Cloudy Game Studio Company Limited (“Cloudy”, “we”, “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, disclose, transfer, and protect personal data in connection with our website, games, applications, enterprise systems (including ERP), recruitment activities, and related services.

 

By accessing our services or providing personal information, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

 

1 – Definitions

 

1.1 Personal Data

 

Personal Data refers to information in electronic or other forms associated with or capable of identifying an individual. This includes data generated through online activities such as IP addresses, cookies, device identifiers, location data, or usage behavior when combined with other information.

 

Personal Data includes Basic Personal Data and Sensitive Personal Data.

 

1.2 Basic Personal Data

 

Basic Personal Data may include, without limitation:

 

Full name, date of birth, gender, nationality, contact details, addresses, identification numbers, tax or insurance identifiers, account information, images, education and employment history, digital account data, online activity records, family relationship information, and other data capable of identifying an individual.

 

1.3 Sensitive Personal Data

 

Sensitive Personal Data may include health information, biometric identifiers, financial or bank account details, precise location data, political or religious views, racial or ethnic origin, and other categories defined as sensitive under applicable law.

 

1.4 Personal Data Processing

 

Personal Data Processing refers to any operation performed on Personal Data, including collection, recording, storage, analysis, use, disclosure, transfer, access, rectification, deletion, destruction, or other related actions.

 

1.5 Roles

 

  • You are the Data Subject.
  • Cloudy acts as Data Controller or Data Controller and Processor.
  • Authorized service providers engaged by Cloudy act as Data Processors.

 

2 – Consent

 

By providing personal information to Cloudy, you consent to the collection, use, disclosure, and processing of your Personal Data in accordance with this Privacy Policy.

 

If you do not agree, please discontinue use of our services.

 

3 – Categories of Personal Data Processed

 

Cloudy may process:

 

  • Basic Personal Data
  • Sensitive Personal Data (where legally permitted and necessary)
  • Information generated through interaction with our website, games, applications, ERP systems, recruitment processes, customer support, or service engagements

 

Personal Data is collected lawfully, transparently, and only to the extent necessary for legitimate purposes.

 

4 – Purposes of Processing

 

Cloudy processes Personal Data for purposes including:

 

  • Operating games, applications, websites, and enterprise systems
  • Account creation and service delivery
  • Customer support and communications
  • Recruitment, interviews, assessments, and employment administration
  • Background and reference verification
  • Assigning personnel to projects
  • Managing candidate databases
  • Processing payments through third-party providers
  • System security, fraud prevention, and compliance
  • Sending service updates or opportunity notifications
  • Protecting Cloudy’s legitimate rights in the event of disputes

 

5 – Payments

 

Certain services may require payment. Payment processing is handled by trusted third-party providers. Cloudy does not store full payment card details on its own systems.

 

6 – Data Sharing

 

Cloudy treats Personal Data as confidential and does not sell user data.

 

Personal Data may be shared with:

 

  • Affiliates and partner entities
  • Authorized service providers (hosting, analytics, payment, recruitment platforms)
  • Professional advisors
  • Government authorities where legally required

 

All sharing is conducted for legitimate purposes and subject to confidentiality and data protection obligations.

 

7 – Cross-Border Data Transfers

 

As Cloudy operates in Vietnam and serves users globally, Personal Data may be stored or processed in Vietnam or other jurisdictions where Cloudy or its partners operate.

 

Cross-border transfers are performed in accordance with Vietnamese personal data protection regulations, and Cloudy applies appropriate safeguards to ensure equivalent protection standards.

 

8 – Data Subject Rights

 

You have the right to:

 

  • Access your Personal Data
  • Request corrections or updates
  • Request deletion (subject to legal retention obligations)
  • Withdraw consent where applicable

 

Requests may be submitted via:
contact@cloudygamestudio.com

 

Additional rights may apply under relevant laws.

 

9 – Data Retention

 

Personal Data is retained only as long as necessary to fulfill stated purposes or comply with legal requirements.

If you become an employee or contractor, your data will be retained in accordance with labor laws and applicable regulations.

 

10 – Recruitment and Reference Checks

 

For recruitment purposes, Cloudy may conduct background or reference checks directly or through authorized third parties.

You confirm that you have obtained consent from referees whose information you provide.

 

11 – Withdrawal of Consent

 

You may withdraw consent at any time by contacting:

Email: recruitment@cloudygamestudio.com

Withdrawal may result in termination of recruitment or service processes and deletion of relevant records where legally permitted.

 

12 – Security Measures and Risks

 

Cloudy applies reasonable technical and organizational safeguards to protect Personal Data.

However, no system guarantees absolute security. You acknowledge that cyber risks or data incidents may occur despite safeguards.

 

13 – Limitation of Liability

 

Cloudy will take reasonable measures to protect Personal Data in accordance with law.

Cloudy is not responsible for unauthorized access or misuse arising from factors beyond its reasonable control, including user-initiated disclosures or external cyber incidents.

To the extent permitted by law, Cloudy disclaims liability for indirect damages related to such events.

 

14 – Updates to This Privacy Policy

 

This Privacy Policy may be updated from time to time. Changes will be published on this page with an updated revision date.

Continued use of our services constitutes acceptance of the revised Policy.

 

15 – Contact Us

 

For privacy-related inquiries:

 

Cloudy Game Studio Company Limited
Email: contact@cloudygamestudio.com
Website: https://cloudygamestudio.com